Responsible Gaming at tk22

Our Commitment to Safe Play

At tk22, we believe that online gaming is a source of entertainment — not a way to earn income or escape everyday pressures. We are dedicated to maintaining a platform where players from Dhaka, Chittagong, Sylhet, and across Bangladesh can enjoy cricket betting, slots, live casino, and more in a responsible, controlled environment.

Gambling involves real money and carries real risks. While most players engage with our platform purely for entertainment, we recognise that some individuals can develop unhealthy habits over time. Our responsible gaming framework is designed to give every player the awareness, controls, and resources they need to stay in charge of their experience.

tk22 takes a proactive approach — we do not wait for problems to escalate. Our team monitors for signs of distress and can proactively reach out to players who may need support. We firmly believe that player well-being always comes before commercial gain.

Age Restriction — 21+ Only

tk22 strictly enforces a minimum age requirement of 21 years for all players. Gambling is intended solely for adults who are legally permitted to participate under applicable laws. We do not knowingly allow anyone under the age of 21 to register or play on our platform.

During registration and at periodic intervals, we carry out age verification checks. Players are required to provide valid documentation to confirm they meet the 21+ requirement. We take the following measures to prevent underage gambling:

• Mandatory age declaration during account registration
• Identity document verification before first withdrawal is processed
• Immediate account suspension if underage use is detected or suspected

Self-Exclusion, Deposit Limits & Time-Outs

We provide a suite of practical tools that let you manage how, when, and how much you play on tk22. These controls are available to all registered players and can be activated by contacting our support team.

The following options are available to every tk22 account holder:

• Daily / Weekly / Monthly deposit limits in Bangladeshi Taka (৳) — once set, limits can only be reduced immediately; increases require a 24-hour cooling-off period
• Session time limits — define a maximum session length after which you will be automatically logged out
• Time-out periods (24 hours to 30 days) — a temporary pause on all gaming activity while your account remains intact
• Self-exclusion (30 days, 90 days, 180 days, or permanent) — a full block on logging in and depositing; contact support to apply

If you choose self-exclusion, tk22 will do its best to ensure you cannot access gambling services during the exclusion period. Please note that self-exclusion requests are processed within 24 hours of receipt. We strongly encourage players who are struggling to use these tools without hesitation — there is no judgement, only support.

Recognising Problem Gambling

Problem gambling can affect anyone, regardless of background or income level. Knowing the early warning signs is the first step toward taking back control. If you notice any of the following in yourself or someone you know, it may be time to seek help:

• Spending more money on gambling than originally planned, often to recover past losses
• Neglecting family responsibilities, work, or studies because of time spent gambling
• Borrowing money, selling possessions, or taking loans specifically to fund gambling
• Feeling restless, irritable, or anxious when not gambling — or after a loss
• Hiding gambling activity from friends, family members, or colleagues

If any of these signs are familiar, please do not hesitate to reach out to our support team or speak to a trusted person in your life. You are not alone, and help is always available.

Tips for Playing Safely

Responsible gaming starts with good habits. Here are some practical guidelines to help you keep your gaming experience positive and in balance with the rest of your life:

• Set a fixed budget before you start playing and never exceed it, regardless of results
• Treat gambling as entertainment — never as a source of income or a way to pay bills
• Take regular breaks during sessions — step away from the screen every 30 to 60 minutes
• Never chase losses — accepting a loss calmly is a sign of a healthy relationship with gaming
• Keep gaming time separate from family time, work hours, and sleep — a balanced lifestyle keeps gambling in its proper place

Need Help? Contact Our Support Team

If you are concerned about your gambling habits, or if you feel that someone close to you is experiencing gambling-related problems, our support team is here to listen and assist. We treat all inquiries with complete confidentiality and zero judgement. Reach out to us any time — we are here for you.